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TECH ARTICLES

The Cost of Bad Customer Service

Business

The Cost of Bad Customer Service

Customer Service is perhaps one of my biggest pet peeves, and one of the few things in life which can make my blood boil. Most companies view the cost of customer service strictly on their bottom line, but the true cost is the burden on your customers. As Warren Buffet is known for saying about […]

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AWS

AWS DeepComposer – 1st Impressions from a Music Producer

Background Artificial Intelligence and Machine Learning have been in music creation for quite a while, (doing various things like correcting a singer’s pitch) but over the past few years I have seen apps, plugins and features that use machine learning to actually compose music.  I tried quite a few of them when they first started […]

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AWS

Machine Learning Gives Santa Cruz Traffic the Green Light

Background Ever wonder why it takes a half-hour or more to travel 2.5 miles on Mission Street on the West Side in Santa Cruz, California? The traffic lights only seem to laugh as you watch them cycle through from green to red without putting your car into gear. The Cloud Brigade team knew using a […]

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Customer Journey

Business

Importance of Deep Marketing Analytics

Intro Few businesses operate without a website these days, a necessary tool that allows your organization to connect with the world. The impact a website can have is often underestimated as many business leaders may have no idea what is really happening on their website. Vanity metrics like the number of visitors per month, bounce […]

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Machine Learning

What COVID-19 Reveals About Tech Monopolies

by David Apgar, Santa Cruz County Bank Underlying the recent congressional interest in tech monopolies is a wrong assumption about data. Lucrative monopolies are supposedly inevitable in lines of business that depend on data because companies become more effective as they accumulate more of the stuff. Whoever has the most data wins. And it’s not […]

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Machine Learning

Exploring COVID-19 Data

The Problem COVID-19 is spreading and killing people unevenly through our national population, and public policy makers need a better way to narrow their focus to best handle this pandemic. The Data Science Problem Can we create and use a set of Machine Learning models and Data Science tools to identify the leading indicators of […]

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AWS

What’s in my Fridge?

Let me tell you a real story, that definitely happened. With the announcement of Amazon Rekognition Custom Labels, we were trying to find a nice use-case to evaluate the performance of this new functionality. While we were thinking we got thirsty, so we ran to the fridge but instead of beverages, we found a surprise, the fridge was empty! […]

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Machine Learning

Correcting Bad Behavior with AI

What do strange dogs pooping in your yard and the way some people are responding to Covid-19 have in common?

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Development

We Built a Fake News App… Horrible Idea

Fake News was discussed daily, and I had been thinking about this problem for a few months. On a whim I thought, what if we created a website that allowed the public to rate our president’s tweets as true or false?

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Business

Managing Office Capacity with Data

It’s an increasingly common modern workplace problem. With hybrid work arrangements (those which allow workers to telecommute part time), many companies are grappling with how to manage their office space and capacity.

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Tech Articles

Having fun with Serverless

The idea is that you can leave a digital object at a specific location, and share the object with someone, requiring that they show up to that location to find the object. That could be a 3D handwritten note, picture, or perhaps a 3D object.

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News

Nordic Naturals - Cloud Brigade Customer Story

Business

Nordic Naturals Customer Story

Nordic Naturals – Cloud Brigade Customer Story

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Business

Buoyancy Strong

2020 started like most years for us, with optimism, hopes, and dreams for what we could accomplish. Also typical, by March I know whether business is trending in a positive direction, and the timing this year was remarkable. Cloud Brigade was in the beginning stages of a business pivot which is anxiety inducing in itself, […]

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Business

Top 5 2021 Opportunities and Predictions

When you combine this past years unprecedented experiences with 15+ years as CEO, customer and partner interactions, countless technical training and certifications, and reading any technical trend article and email I can get my hands on, you might have a pretty solid understanding of which technologies and strategies to make a priority for your optimal […]

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AWS Community Builders

AWS

Community Building Brigade-Style

Due to Chris’s public contributions around AWS services, he was invited to participate within the Beta phase of the AWS Community Builders program.

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Machine Learning

DeepRacer Santa Cruz Meetup

DeepRacer is a 1/18th scale autonomous racing car with an onboard computer, camera, and a growing list of sensors such as Lidar and stereoscopic vision. Introduced at the AWS re:Invent 2018 conference, the official DeepRacer league has over 1500 members across the globe.

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AWS

What Could You Do With $1000 of AWS Credits?

To the individual “the cloud” is this mystical place where we store photos and check email. To businesses small or large, the cloud provides a lot of benefits that were previously too expensive or out of reach.

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Tech Articles

Congrats on that thing you won ?!??

So I’ve been getting a lot of “Hey Congrats on that thing you won, um so what was it???”. .. allow me to simplify what just happened.

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Clients

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