You heard that right! It was March 23, 2005 when Chris Miller launched ScratchSpace Inc. What started as a freelance IT consultancy, has evolved into a trusted provider of technical business solutions and pillar in the Santa Cruz community.
The motivation to start the company was centered in helping people. In Chris’ previous job where he managed an internet service provider called NetGate Internet, customers often asked for technical support outside of our service offering. We offered great customer service, and our customer didn’t know who to turn to for help with other technical issues.
There was also a desire to work with emerging technologies, and at the time, Voice over IP was in its infancy. We went to work learning the Asterisk Open Source Telephony platform and began building and supporting phone systems for offices and call centers. Voice evolved from an expensive and frustrating black box in the office to a business enabling application. This was represented by the transition to cloud based phone systems.
Seeing this need, in 2009 we developed our own regional VoIP phone service called Santa Cruz Telecom, the first local phone company in Santa Cruz in over 100 years.
During this time the tech community in Santa Cruz was very small, and as a result it was difficult to find qualified talent to staff the company. Seeking to turn this problem into a superpower, we started an internship program around a free bootcamp which trained software developers from a pool of students from the local colleges. This became the company’s corporate community mission, and we’ve continued to build partnerships in the education sector.
Since 2010 the company has conducted 43 internships of which 18 interns were hired as employees. This ultimately led to the creation of a Tech Apprenticeship Program which currently provides apprenticeships for Linux System Administration and Cloud Computing.
As our service offering expanded, we needed to find an identity to uniquely represent these disciplines. In 2012 the Launch Brigade brand was born to represent our B2B website development and marketing solutions. This was followed by the creation of Cloud Brigade in 2015 to represent the pivot of how our services were being delivered.
In 2017 Apprentice Brigade was created to represent our commitment to education. We launched the first registered technology apprenticeship program (registered with the Federal Department of Labor & Workforce Innovation and Opportunity Act (WIOA)), first of its kind for Linux System Administrators, and furthered the mission to create community and bridge the gap between education and workforce requirements.
With 2019 came another technology pivot into the ArtificialIntelligence space. It started innocently with a car race at the AWS Santa Clara Summit where our CEO became a AWS DeepRacer Challenge Finalist. This caused the company to lean into this emerging technology, which was an extension of our Business Intelligence services.
Our partnerships with companies like Amazon Web Services (AWS), Looker, and others were well underway. Entering the Machine Learning space was an obvious decision and has put the company in the fast lane as an innovator and thought leader in this arena. AWS took notice and recruited our CEO into the AWS Community Builders Program during their private Beta.
This leads us to today, 16 years later, and we are still eager to help solve your business challenges with our broad range of technical expertise. We’d love to hear from you!
You can find out more about our milestones by checking out our company timeline.
Automated, policy-based, identity and access management blocks system-level attacks and improves operations staff efficiency.
Introduction
Organizations routinely grant broad application and data access to their employees. However, situations such as compromised passwords or employee termination can call for immediate and complete revocation of that access. For large or small organizations, this often means invoking rarely used manual processes, unplanned staff time, and a nagging worry “Did we get everything?” This paper describes Cloud Brigade’s approach to helping a small client organization – from realizing the opportunity to deploying an automated, policy-based system dramatically reducing response time and risk. In addition, they greatly improved the clients onboarding processes for the employees.
The Trigger
After several years expanding the use of shared key security, an internal risk audit revealed manual tracking and update processes were not adequate for the large number of systems under management. For instance, with shared keys, it was necessary to identify all systems at risk due to a compromised key pair and block access. This was a time-consuming task and could also require collaboration with clients IT staff. Once the risk was identified, addressing it became a high priority.
Figure 1 illustrates the complexity of access revocation.
The Risks
Situations like this occur across the business landscape. 60% of companies experience a significant data breach. Such breaches can disrupt businesses at multiple levels:
Malicious direct damage to applications and data corruption or theft. This can occur very quickly and presents a huge exposure. According to one study, any cyber attack can be fatal.
Operational time spent addressing the immediate issue, either spent on blocking access or the subsequent cleanup.
Loss of trust between the IT teams and clients. Impossible to measure, but big and long lasting.
It is one thing to solve a problem, and another entirely to make sure it does not occur again. For business-threatening events such as these, a new approach to access and rights management was needed.
The Troubleshooting Challenge
The first step taken by the Cloud Brigade team was to identify the root cause. Cloud Brigade concluded the biggest risk was posed by slow response time. Factors contributing to slow response time included:
Shared keys. This system had been implemented to replace password-based access and had been in use successfully for several years. There was a very large number of keys to track.
Insufficient recordkeeping to identify all in-house systems that any individual employee could access. Part of the issue stemmed from employees shared responsibilities (and keys) coupled with a manual, standalone, siloed access rights tracking system.
Manual key management. Decommissioning keys needed to be done on a per-system basis, which was time-consuming both due to the number of systems and the inconsistency of processes across in-house and client systems.
Application updating. All key-based rights were applied manually, system by system. This also applied to remote access and network / WiFi environments. This could not be sustained long term.
Once the issues were understood, Cloud Brigade began to look at options.
The Onboarding Opportunity
During the initial evaluation, it became clear that the issues tagged to revoking rights mirrored the issues granting them in the first place. Onboarding could also benefit from policy-based rights-granting with the attendant cost savings and error avoidance. As an ongoing task, it could be accurately costed and rolled into project ROI.
Figure 2 illustrates the manual onboarding process.
Evaluating Options
As a quality-driven service provider, thinking ahead on behalf of Cloud Brigade’s customers is part of our tradition. Any solution had to take the risk off the table and deliver additional value to our customers. In this case, it meant automating recordkeeping and access rights revocation to reduce response time and also to streamline onboarding. It also required creating an automated, policy-centric, approach to ensure consistent governance and audit compliance.
From a purely business point of view, the solution needed to be:
Cloud-based and multi-tenant to support multiple clients
Easy to configure and manage, since many tasks would repeat consistently
Seamlessly integrated with the majority of applications already used by clients
Fast, enabling access rights to be blocked instantly
Self-service, where customers and staff would minimize load on operations teams
Priced sensibly so that cost and value could be distributed fairly
After reviewing several options, Cloud Brigade settled on JumpCloud. It provided these capabilities and much more. The next step was to put JumpCloud to work.
Spotlight: JumpCloud
Figure 3 illustrates how JumpCloud supports a multi-cloud customer environment.
Delivers cloud-based identity and access management, built on a foundation of LDAP directory services. These capabilities were key for Cloud Brigade:
Unified approach supporting multi-tenant use case
Centralized identity management with Active Directory integration
Cross-platform security policy management
Cloud LDAP to eliminate on-premises risks
Multi-system automation of access rights management
Compatible with a wide range of access technologies
Cloud Radius to simplify remote access
SSH keys to secure terminal sessions
Single sign-on to improve user experience
Multi-factor authentication to reduce password risks
Setting Up
There were several aspects to deployment. Cloud Brigade relied on internal expertise to set up the framework and process to get the job done. This included working closely with the client teams to ensure that policies matched requirements.
Figure 4 shows the general rollout process.
Defining Policies
This is the first step to ensuring sound access rights practices, and includes capturing application inventories and grouping users based on their tasks and access needs. Once these elements were defined, the usage environment could be modeled. Policies were hosted in the JumpCloud LDAP directory. Policy elements include:
Access details refresh cycles: eliminating stale passwords and shared keys.
Define reporting needed to support audit compliance.
Onboarding processes
Access revocation processes
Documenting policies to ensure proper usage by clients
Create Directory Structure
In many cases administration of systems is a shared task between Cloud Brigade and their customers. To meet that requirement, JumpCloud can connect to client systems as well as offering clients the option to set up their own secure JumpCloud domain. This grid of overlapping access rights protects clients by enabling them to make changes for their own environment without the need to get assistance from a service provider like Cloud Brigade.
Figure 5 shows options for combining the client and Cloud Brigade access rights management.
Deploy and Operate
JumpCloud provides connectors to over 450 off-the-shelf applications. Included services enable access services using SAML, oAuth and LDAP protocols. This enabled Cloud Brigade to quickly attach them to JumpCloud. This gave the clients greater levels of protection, as well as ease of use.
Distribute keys. Based on the policies, systems and roles, keys were distributed across systems and staff to replace the old manual approach. All of this as captured in the directory. Since it is cloud-based, it is immune to on-premises outages.
Operate. Once the initial set up was complete, operations took over. One very useful feature of JumpCloud is self-service key delivery. When staff needs to update keys, they can do it without requiring direct help from the security team. The matching key pair is also distributed to the correct system. Automation yields many operational advantages:
Continuous recordkeeping, including all self-service key issuance
Key tracking which can be integrated with other information to provide a complete security audit.
Simple reporting to clients to ensure service and risk level goals are met.
Results
Cloud Brigade’s client has seen excellent results from their JumpCloud deployment, and it is now a go-to for subsequent new clients. The key take away has been applying a directory based, policy-driven approach to access management. Once only available within corporate IT environments, this approach greatly improves security response time for smaller organizations by relying on rights and roles rather than spreadsheets and access control lists.
It has resulted in:
Lower operations costs as access becomes self-service
Better governance and audit to ensure policies are adhered to
HR- and business-compliant onboarding processes
Automated security that can lock down access whenever a threat is detected
Improved customer satisfaction since the system reduces efforts and improves efficiency, while vastly strengthening security
A stronger partnership with clients to address the evolving threat landscape.
Spotlight: Why Cloud Brigade rather than doing it yourself
While everyone needs robust security for their IT assets and teams, it does take time and effort to understand requirements and convert those to technology, processes and integration. Customers leverage Cloud Brigade’s expertise not just in operations, but their deep understanding of requirements and options. This enables clients to quickly benefit from efficient, secure access management services.
Recap
Moving to policy-based and automated access and identity management is a big project. Organizations can rely on well-defined and mature products and services to lower risks and speed execution.
Best practices
Adopt a directory based service to move from manual tasks to policy-driven automation
Deploy cloud-based service reduces risk and provides greater flexibility
Tightly defining roles and access rights policy reduces the threat envelope
Automate policies to enable fast lockdown or change propagation
Expected results
Consistent security across all systems
Lower operational costs
Sleep better at night
Next Steps
IT security is complex and requires multiple technologies. Cloud Brigade can help you assess issues, set priorities and deploy innovative, bulletproof IT security solutions. Call us for a free fact-finding assessment.
Summary
Customer Since 2015
Headquartered in San Jose, CA, USA
Research & Education, Midsize Enterprise
Rick Doblin, Founder & Exec Director
Founded in 1986, 501(c)(3) non-profit
Challenge
MAPS needed to keep its website content searchable and available during a complicated migration as well as maintain a secure cloud environment at a reasonable cost.
Benefits
Resolved vexing security issues that prevented the Google search engine from reaching the proper MAPS web pages
Reduced infrastructure costs by streamlining business workflows
Provided sophisticated technical skills not found in-house
Cloud Brigade is Trusted Caretaker of Cloud Environment for Non-Profit MAPS
About MAPS
The Multidisciplinary Association for Psychedelic Studies (MAPS) is a non-profit research and educational organization. MAPS develops medical, legal, and cultural contexts for people to benefit from the careful uses of psychedelics and marijuana. With the belief that everyone has the right to heal, MAPS is developing cutting-edge treatments to transform the mental healthcare landscape globally. The organization is headquartered in San Jose, CA.
Background
MAPS has a collection of websites that are used extensively for access to the clinical research papers hosted on the sites. Additional websites focus on individual objectives of the organization. Cloud Brigade has been managing the server infrastructure and the IT security within the Amazon Web Services (AWS) cloud that hosts the MAPS’ websites and content.
Business Challenges
Business Bottlenecks – Reorganized and streamlined internal workflows to eliminate bottlenecks
Irresolvable Complexity – Resolved a security issue no one else could figure out
Improving Systems and Processes – Did a technology audit and recommended best practices
Skills and Staffing Gaps – Fill gaps in IT skills and knowledge that MAPS doesn’t have in-house
Excessive Operational Costs – Optimized cloud infrastructure to reduce costs
Why Cloud Brigade
MAPS has engaged Cloud Brigade as a sort of jack-of-all-trades IT support organization since 2015. The relationship began with Cloud Brigade offering strategic advice and technical assistance on all sorts of IT matters. The engagement evolved to include ongoing technical support for MAPS’ AWS cloud infrastructure, application support for migrating research reports from one content management system to another, security improvements, cloud cost optimizations, and more.
“Cloud Brigade manages the entire infrastructure of our websites, servers, and other IT-related platforms. The company also provides excellent consultation and recommendations regarding topics that our organization may not be familiar with, including suggestions relating to our AWS setup that have saved us considerable money that can now be applied elsewhere.”
-Bryce Montgomery, Associate Director of Marketing Communications, MAPS
Smoothing the Rough Edges of Website and Content Migration
MAPS is known worldwide as a premier source of technical research materials and studies pertaining to psychedelic substances. Global affiliates are encouraged to access the catalogued research and incorporate it into their own projects and work.
The organization has a vast content management system (CMS) – two, actually – and several websites to store and provide access to the proprietary research reports. Cloud Brigade maintains this cloud-based infrastructure and provides application support around the migration and integration work among multiple websites.
MAPS has been taking a phased approach to rolling out a new content-serving website. The original site uses a CMS called Joomla, and the intention is to migrate the entire website and the content to WordPress. As MAPS’ third party development partners worked on developing and rolling out the new site and migrating the content, Cloud Brigade made sure that affiliates could access the content without having to know which site was currently hosting the content. So, a user could request a specific document, and Cloud Brigade would take that request and route it to the appropriate CMS.
The process is transparent to the user, but the technical work behind the scenes is complex. Cloud Brigade calls it content-based routing. When a user is on the MAPS.org website and requests specific content, there is a server behind that request that has to determine which backend website and CMS to route the request to, whether it’s Joomla or WordPress. Cloud Brigade created and maintains the look-up service to quickly locate the desired content. From there the requested document can be retrieved and served to the user without delay.
“It’s not uncommon for us to support migration efforts like this one,” says Chris Miller, CEO of Cloud Brigade. “As companies work through these transitions of their websites, it’s a heavy lift and it’s very complicated to migrate, and maybe it can’t all be done at once. We provide various levels of support specific to web applications and websites and moving the data around, setting up staging sites and deploying this content-based routing. It’s complicated but it’s an area where our team really shines.”
he third party developer that was attempting to migrate the Joomla site ran into performance issues with the new WordPress site related to the massive amount of content being carried over. Cloud Brigade worked with this developer and provided support to troubleshoot and identify the causes of the extreme performance degradation. “Our team jumped in to help and found the bottlenecks that were causing the performance issues so they could be cleared out,” says Miller.
Software
Services
Partners
CMS: Joomla WordPress
Cloud Infrastructure: Amazon EC2 (Elastic Compute), RDS (Relational Database Service), Simple Storage Service (S3), and CloudFront
AWS
Linux, NGINX, PHP
Application Support: Complex CMS migration and integration project
MAPS has experienced a few challenging IT security issues, including one that baffled other IT contractors serving this client. Bryce Montgomery, Associate Director of Marketing Communications at MAPS, describes an challenging issue that overtook the organization’s website for a while. “Somehow our website got hacked and when people searched for MAPS on Google, the search results would direct people to a bunch of ads for unrelated prescription drugs. It was a frustrating issue for us and only Cloud Brigade could figure out how this was happening and get it resolved.”
“The point of this hack was to sell prescription drugs overseas. Hackers were able to hijack traffic coming into the MAPS.org website if it was referred by a search engine such as Google,” says Miller. “Instead of reaching the MAPS website, the user would be sent to some foreign website selling prescription drugs. Making it worse, Google indexed the MAPS website and the index was picking up these redirections. The problem went on for some time until MAPS discovered it and notified us.”
Cloud Brigade figured out how this was happening and resolved the initial issue, but Google still had the incorrect indexed pages. “We had to clear that index,” says Miller. “It was tedious to extract all these different page URLs and tell Google to drop their association with the erroneous pages in their index. There was a little bit of a whack-a-mole game going on in that we made an initial purge and then we had to go back again over time. Hackers are ingenious in covering their tracks to keep from being fully discovered.” Cloud Brigade doggedly stayed with the issue until they discovered precisely how the hackers got into the system and hid their tracks. From there, total eradication of the problem was possible.
In another scenario, MAPS was experiencing a lot of spam on their request forms to access the research reports. Cloud Brigade set up a layer of bot screening on the forms using CAPTCHA and added additional security layers for both the live websites and the staging site to tightly restrict who can access the website. “This extra login layer ensures we are properly screening the people who are logging into our services and that they can only get to what they are properly authorized to access,” says Montgomery.
Optimizing the Cloud Environment and Ensuring Business Continuity
Cloud Brigade manages MAPS’ server infrastructure and security within the AWS cloud environment. “A common service we like to provide to our customers is an assessment of their infrastructure to see if there are ways to improve the configuration to reduce costs or improve security. This isn’t to say the infrastructure was set up wrong, but technology changes frequently, and we want to keep things current,” says Miller of Cloud Brigade. “We conduct an audit and make recommendations and suggest best practices according to today’s standards.”
When Cloud Brigade looked at MAPS’ cloud infrastructure, they saw there were things that could be done better to optimize costs. For example, they broke up some of the internal resources to better distribute the load across multiple systems. They implemented a lot of DevOps-related technologies such as system monitoring to get alerts if thresholds are reached in order to be proactive to resolve issues before they become real problems. “We’ve streamlined some of their workflows,” says Miller. “We did some reorganization and eliminated inefficient systems and processes for better business workflow.”
“We have a very high level of confidence in Cloud Brigade’s ability to accomplish any task assigned to them. Their work is efficient, quick, and cost-effective, which allows us to give them a wide variety of complex tasks that support our non-profit organization. We greatly appreciate their work!”
– Bryce Montgomery, Associate Director of Marketing Communications, MAPS
Cloud Brigade also set up a backup routine to ensure that the research content as well as the files used in developing the websites are easily recoverable in the event of some sort of unexpected disaster or failure. “We implemented a daily snapshotting process of the web applications and their databases so that if – or when – there is an issue, we’re able to quickly restore those files without having to resort to restoring an entire server image,” according to Miller. “It allows us to address the restoration need, which does come up periodically, in a more efficient manner. That makes it easier on everyone involved because we can respond quickly and there’s less downtime and less negative impact on the development team.”
Looking to the Future
Cloud Brigade is encouraging MAPS to implement identity management as part of their infrastructure. “We’d like to have a central source of management for the user accounts for their server infrastructure,” says Miller. “This could extend into the overall organization with their laptops and other devices used within the organization. It’s just one more way to enhance security and control.”
Outstanding in the Field launches its annual ticket sales campaign each year on the first day of spring. The website is overwhelmed with hits from tens of thousands of people on that one day. The challenge has always been to meet the demand and ensure that ticket sales go smoothly.
Benefits
Resolved ticket sales bottlenecks to ensure sales don’t come to a grinding halt, frustrating loyal customers
Ensure smooth collection of revenues by sizing web resources for extremely high traffic volumes
Made the website more manageable by staff
Created a better overall customer experience
Provide IT skills not found in-house
Outstanding in the Field Relies on Cloud Brigade to Run Ticket Sales Smoothly
About Outstanding in the Field
Outstanding in the Field was founded by Jim Denevan in 1999 as a radical alternative to the conventional dining experience. Rather than source ingredients for a restaurant, the company brings the restaurant to the source. A culinary caravan sets up tables set in vineyards, beaches, meadows, fishing docks, and city streets in addition to a long list of organic and sustainable farms. The intention is to connect diners to the origins of their food while celebrating the hardworking hands that make that food possible.
Background
Outstanding in the Field hosts nearly 100 events each year. To build excitement for the annual tour and symbolically celebrate the spring planting season, the company launches ticket sales for all the dinners on the first day of spring. With more than 100,000 enthusiastic followers, Outstanding in the Field experiences a massive surge of visitors to its website on this day. Given that the company takes in about 75% of its annual revenues on that single day, it’s crucial to support the spike of web traffic and ensure a smooth process for ticket sales.
Business Challenges
Business Bottlenecks – Cloud Brigade overcame limitations in the ticketing system that hampered sales
Inefficient Systems and Processes – Multiple iterations of websites and ticketing systems failed to meet sales volume requirements
Skills and Staffing Gaps – The company has limited in-house IT resources
Antiquated Technology – The original ticketing system and website were in dire need of modernization
Why Cloud Brigade
When Outstanding in the Field first engaged with Cloud Brigade in 2014, the existing custom-built website and e-commerce system were crumbling under the weight of customer demand. There have been several attempts to redesign the website and deploy a supportive ticket sales system over the years, including an application development effort by Cloud Brigade. With the latest refresh that began in 2019, Cloud Brigade introduced new cloud-based solutions and load-testing technology that finally seem to have resolved the web load issues. All along, Outstanding in the Field had the confidence that Cloud Brigade could deliver where others had failed.
“Chris [Miller] and the team at Cloud Brigade helped recognize issues with the site that we would not have seen ourselves and it was very valuable to us. Chris is always our go-to person to call whenever there’s an issue. We know and trust that he understands our business and what is going to happen. Cloud Brigade is tenacious in resolving nagging issues.”
– Seth Heitzenrater, Customer Service Manager, Outstanding in the Field
The Ticket Sales Process is Enormously Complex
Across more than two decades, world renowned chef and artist Jim Denevan has built a huge following for his experiential on-location dinners. People anxiously await the day when tickets are available for the tour events. Tickets go on sale the first day of spring, symbolic of renewal and the start of planting season for the host farms and vineyards. On that day, tens of thousands of tickets are sold over the web and Outstanding in the Field takes in three-quarters of its revenue for the entire year.
A failure of the ticket sales process, or even bad customer experiences such as slow page loading of the website, could be disastrous for the company. The challenge of steering so much traffic to the ticketing system on a single day is very taxing on the e-commerce technology. Few platforms are designed to sustain good performance during a spike of overwhelming simultaneous usage. Over the years, Outstanding in the Field has worked with numerous vendors who have attempted to overcome the challenges in one way or another.
A major consideration is that Outstanding in the Field wants to control the website or content management system where information about its events is hosted and displayed. The backend ticketing system can be a separate but integrated system so that the event browsing and ticket purchase procedures are seamless for customers. One iteration of the system had the event content hosted on WordPress and the ticket purchase process being handed off to Vendini.
In 2019, Outstanding in the Field went through yet another iteration of its website and ticket sales process. A third party developer created the front-end website but failed to thoroughly test it. Cloud Brigade was tasked with taking over the project to resolve bottlenecks and get everything to work as needed.
Technology
Services
Partners
Software: LoadStorm WordPress
Cloud Infrastructure: Amazon EC2 (Elastic Compute), RDS (Relational Database Service), Simple Storage Service (S3), and CloudFront
AWS
PaaS: Kinsta
Application Development: Website and e-commerce ticketing system
Kinsta
IaaS: AWS
Systems Support: Technical Consulting, Load Testing
LoadStorm
Load-Testing Proves to Be Key to Resolving Issues
Cloud Brigade migrated the new website to a managed service in the cloud. “We were confident this service could handle the load,” says Chris Miller, CEO of Cloud Brigade. “We leveraged our partner Kinsta for this high-speed WordPress managed hosting service based on Linux containers, and this allows us to scale up or down their server resources at the click of a button.” The built-in scalability of the cloud ensures that massive amounts of resources are quickly available on the first day of ticket sales. Then they can be scaled back when no longer needed to minimize hosting expenses.
The next step was to load-test the end-to-end process of having customers come onto the website, select their events, and then purchase tickets. Cloud Brigade partnered with a company called LoadStorm to develop simulations of customer behavioral patterns that would hit the website and backend ticketing system.
“We created recordings of these user journeys within the website, which were different variations of how people might shop for tickets,” says Miller. “We translated these recordings into test cases within the LoadStorm platform. We did a baseline test to establish that everything was functioning properly. Then we would perform tests with increasing numbers of ‘users’ on certain breakpoints for the thresholds to be able to see how hard we could push the site. This helped us to learn when and where it would break so we could address those areas.”
Through this process, Cloud Brigade identified some potential issues with the ticketing vendor. “We were able to resolve those issues in advance to ensure that when ticket sales happen, they can deal with the load. With our tests, we pushed their website well beyond the previously known threshold for the number of simultaneous users,” says Miller. “We identified problems that would have negatively affected ticket sales on the first day of the sales event. This helped to solve problems they would have encountered that weren’t readily apparent otherwise.”
“One thing I love about working with Cloud Brigade – and we work very hands-on with them – is that they take the time to explain to us what the problems are. That educates me and I can then educate the other people in the company and that way we don’t make the same mistake again or we can identify it ourselves. We have a great relationship with Cloud Brigade and they have been a good partner for us over the years.”
– Seth Heitzenrater, Customer Service Manager, Outstanding in the Field
Looking to the Future
Cloud Brigade will continue to support Outstanding in the Field’s challenging IT needs and look for ways to optimize the cost of the cloud infrastructure in support of the event marketing and ticket sales processes.
Cloud Brigade and AI Partnerships Corporation (AIP) have joined a partnership to help innovate and shape the AI market. Every day they push the agenda to implement new ML/AI ideas to enhance the way society functions, and AIP is thrilled to have a partner who believes in the power of technology and community.
AIP aims to help the small and medium-sized enterprises leverage AI to grow their business. Utilizing their global company network, AIPs arsenal of AI technologies, experience and resources is continually expanding. This community of AI companies work together to evolve businesses for the better – providing next-generation AI business solutions.
Cloud Brigade provides strategic, custom business and technical services. Since 2005, they have served small to large companies, focusing on building innovative projects and solving complex business problems with technology.
For over 15 years, Cloud Brigade has utilized their extensive breadth and depth of software development, machine learning, and artificial intelligence skills and experience to increase customer business growth, referrals and partnerships. The team also provides a wide range of operational IT services including business intelligence, cloud infrastructure, and system support.
As a purpose-driven company, Cloud Brigade is committed to providing services enabling companies to make a positive impact with meaningful outcomes. Furthering this mission, they help build up surrounding communities, empower nonprofits and educational organizations through technology and as a result, launched the careers of 40+ local college students.
Cloud Brigade is also an AWS Select Consulting Partner and is working aggressively to grow their cloud business. In recognition of their growing business and passion for community, AWS recently invited them to join their AWS Community Builders program and to take a leading role in the deployment of AWS DeepLens – a fully programmable video camera for deep learning.
AWS DeepLens is a powerful edge computing device, putting machine learning in the hands of developers with a fully programmable video camera, code, and pre-trained models designed to support a wide range of applications.
Please get in touch via email or schedule a brief meeting to discuss how we can assist your business with an AI/ML project.
What’s Next
If you like what you read here, the Cloud Brigade team offers expert Machine Learning as well as Big Data services to help your organization with its insights. We look forward to hearing from you.
Please reach out to us using our Contact Form with any questions.
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